Refund Policy
Overview
We stand behind our products and services. Our refund policy varies by product type and is designed to ensure you receive value while protecting our business interests.
Educational Products & Courses
Refund Period: 14 days from purchase date
Requirements for Refund:
Complete all course content and lessons in their entirety
Demonstrate genuine engagement with materials (tracked via platform analytics)
Assert that no value was gained and no strategies were implemented
Submit refund request through designated form within refund period
Conditions That Void Refunds:
Accessing bonus materials, software tools, or done-for-you services
Incomplete course consumption or insufficient time spent in materials
Payment plans (refunds only available after full payment completion)
Third-party financing purchases (Affirm, Klarna, etc.)
Violation of non-disclosure or community guidelines
Service-Based Products
Performance Guarantee: Services include performance guarantees based on industry standards
Results must meet minimum benchmarks within specified timeframe (typically 12 months)
Written request to legal department required if standards not met
Client must follow all instructions and recommendations
Full refund available if guarantee conditions are met
Setup Services: 14-day guarantee for technical implementation completion
Non-Refundable Items
Setup fees and technical configuration costs
Third-party software subscriptions
Domain registration and hosting fees
Bonus materials and add-on services
Payment processing fees
Refund Process
Submit request through official refund form
Provide required documentation of completion/compliance
Allow 5-10 business days for review
Approved refunds processed to original payment method within 14 days
Important Terms
Payment plan customers must complete all payments before refund eligibility
Course access terminates immediately upon refund approval
Customers agree to non-disparagement terms as part of refund process
Legal fees may apply for disputed chargebacks or payment disputes
All sales are final unless specific guarantee conditions are met
Contact
For refund requests or questions, use our official refund request form or contact our support team. Refund eligibility will be determined based on product-specific terms and compliance with stated requirements.
This policy applies to all purchases and supersedes any conflicting terms. We reserve the right to update this policy with reasonable notice.